In order to bring transparency and smooth collaboration within various departments of MCGM and for the benefit of the citizens MCGM has embraced E-Governance and facilitating most essential citizen services through this Portal. The portal offers information about various aspects of the city, its governance and facilitates citizen services such as Birth/Death Certificate, registration of complaints, etc.
Initially those services, which do not require any documentation, will be offered on this portal, other services will be offered subsequently in a phased manner.
On this portal, Citizens can file online complaints and subsequently track the status of their complaints. Citizen can apply online for Birth and Death certificate, provided the Birth Registration data of the applicant is available with MCGM and the data is post 1995. It is also possible to pay property and water taxes through electronic clearance system.
Citizens can search for the licenses & registrations given by MCGM through the link "Data Lookup".
In addition to the services mentioned above soon it will be possible for a Citizen to apply for Shop and Establishment registration, apply for Trade License under section 394, 313, 328A, apply for Heath License u/s section 394, 412 and MPFA License, apply for factory permit, etc.